Privacy Policy

Last update: September 23 2024

At Vast Technology Inc. ("Vast," "we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, software, and services (collectively, the "Services"). By using our Services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect the following types of information when you interact with our Services:

1.1 Personal Information

This refers to information that can identify you personally, such as your name, email address, phone number, and payment details. You may provide this information when registering for our Services, making a purchase, or contacting us for support.

1.2 Usage Data

We may automatically collect information about how you access and use our Services, including your IP address, browser type, operating system, pages viewed, and time spent on our website or using our software.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect data about your interactions with our Services. Cookies are small text files that are stored on your device and help us improve your experience by remembering preferences and analyzing traffic patterns.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our Services: We use your information to operate and improve the functionality of our software and website.
To process transactions: Your payment information is used to process purchases and manage your subscription.
To communicate with you: We may send you emails regarding your account, updates to our Services, or promotional offers, based on your preferences.
To improve user experience: We analyze usage data to optimize the performance and user experience of our Services.
To comply with legal obligations: In some cases, we may be required to use your data to comply with applicable laws and regulations.

3. How We Share Your Information

We will not share your personal information with third parties except in the following situations:

Service Providers: We may share your information with trusted third-party service providers who help us operate our Services, such as payment processors, hosting providers, and analytics platforms. These service providers are bound by confidentiality agreements and are only allowed to use your data for the specific services they provide.
Legal Compliance: We may disclose your information if required by law, in response to a subpoena, or if we believe such action is necessary to protect our rights or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

You have the following options regarding your personal information:

Opting out of communications: You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any email we send. Note that you may still receive transactional or account-related emails.
Managing cookies: You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, this may affect the functionality of certain features of our Services.
Accessing or deleting your information: You can request to access, update, or delete your personal information by contacting us at support@getvast.app. We will respond to your request within a reasonable time.

6. Children’s Privacy

Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

7. International Data Transfers

If you are accessing our Services from outside of Canada, your information may be transferred to and processed in countries where data protection laws may differ from your local laws. By using our Services, you consent to the transfer of your data to these countries.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Last Updated" will be updated accordingly. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.

9. Contact Information

If you have any questions about these Terms, please contact us at:

‍Vast Technology Inc.‍

support@getvast.app‍